Responsible Gaming

Gaming Should Be Entertainment

At Emerald Cinemas, we believe that online gaming and pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

Please gamble within your budget and only with money you can afford to lose. Set limits, take breaks, and remember that the odds always favour the house.

Age Verification

Gambling is only for adults aged 18 years and over in Australia. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction. We take age verification seriously and may request proof of identity at any time.

If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself these questions:

• Are you chasing losses by gambling more to recover money you've lost?
• Do you gamble with increasing amounts of money to get the same excitement?
• Have you tried to cut back or stop gambling but been unsuccessful?
• Do you gamble to escape problems or relieve stress?
• Are you hiding your gambling habits from family or friends?
• Have you borrowed money or spent money meant for bills to gamble?
• Do you feel anxious, irritable, or restless when trying to reduce gambling?
• Is gambling affecting your relationships, work, or mental health?

If you answered "yes" to any of these questions, it may be time to seek help.

Self-Help Tools & Player Protection

Most reputable gaming operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe.
• Loss Limits: Cap the maximum amount you're willing to lose in a session or week.
• Time Limits: Set automatic session timers to remind you to take breaks.
• Reality Checks: Enable pop-up notifications during play to keep you aware of time and money spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services if needed.

We encourage you to use these tools actively and to review your gaming habits regularly.

Get Help & Support

If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted organisations that provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, 24/7)
• Lifeline Australia – Crisis support and counselling
  www.lifeline.org.au
  Phone: 13 11 14 (24/7)

United Kingdom

• GamCare – Free gambling support
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

If You Need Help, Please Reach Out

Problem gambling is a serious issue that affects individuals and families. There is no shame in seeking help. Support services are confidential, free, and staffed by trained professionals who understand gambling addiction.

Contact Gambling Help Online on 1800 858 858 today if you need support.

Remember: You are not alone, and recovery is possible with the right support.